- How can I cancel my booking?
You can call off by phone or by fax within 7 days since your arrival.

- Do you provide air flight and transfer services ?

Though, at present, we do not provide air flight and transfer services, our forthcoming alliance with GDS network would allow us to be in contact with air flight suppliers and offer varied services adapted to your needs .

- Do you provide air flight and transfer services ?

Though, at present, we do not provide air flight and transfer services, our forthcoming alliance with GDS network would allow us to be in contact with air flight suppliers and offer varied services adapted to your needs .

- Can I bring my pets?

Only pets that do not exceed 5 kg are allowed. No special treatment is provided. Some races are formally forbidden by Tunisian law and may represent a potential threat to our customers.

- Which type of arrangement do you offer?

We offer four kinds: Bed, Bed & breakfast, half board, full board and All Inclusive.

- What are the events and the parties scheduled for the next period?
We offer a varied animation program in all our hotels. You can find more information by clicking on promotions and special events.

- May I have some brochures of your hotels?
Our electronic brochures are available on our website. For further information, please send an email to the hotel desired.

- What are the activities scheduled for children?
Your children can join our kids-club at Marhaba ROYAL SALEM, Marhaba IMPERIAL, and Marhaba TOUR KHALEF. In addition, a diurnal and nocturnal animation program is available to meet your needs in all our hotels.

- Do you provide special equipments for children in restaurants and hotel's rooms?
Special chairs for children are available in restaurants and BABY-COTS are available in hotel rooms.

- Is there nearby shopping centers?
A wide product range is available in our hotel stores. Furthermore, there are several commercial centers in SOUSSE and in EL KANTAOUI near our hotels.

- I forgot something during my stay in your hotel, to whom can I make a claim?
You can make a request to our reception and reservation department for lost goods. We may transfer your goods by mail.

- Are Internet services available in your hotels?
Some of our hotels are connected to Internet, for further information, please contact us by e-mail.

- Which computer services do you provide with conferences & Seminars?
Our conference rooms are equipped with sophisticated audiovisual equipment. Moreover, our business center provides Internet connection and varied computer services.